Support
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Activity overview
Latest activity by Support-
Support created an article,
How do I create an account on Lumi Marketplace?
To create an account on Lumi Marketplace, simply sign up using your mobile number. You’ll receive a 6-digit OTP (One-Time Password) to verify your account. After entering the OTP, select your busin...
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Support created an article,
What information is required to create an account on Lumi Marketplace?
When setting up your Lumi Marketplace account, you’ll need to provide the following details:- Mobile Number- Business Type: Select the type of your business.- Business Category: Choose the category...
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Support created an article,
How do I verify my account on Lumi Marketplace?
To verify your account on Lumi Marketplace, you’ll need to provide specific documentation based on your business type. Both GST and PAN verification are optional. Vendors can provide this informati...
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Support created an article,
How do I log back into my Lumi Marketplace account?
To log back into your Lumi Marketplace account, simply use your verified mobile number. After entering your credentials, you’ll receive a 6-digit OTP (One-Time Password). Enter this OTP to complete...
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Support created an article,
How can I update my account information on Lumi Marketplace?
To update your account information on Lumi Marketplace, navigate to the main dashboard. On the left side, you’ll see the "Business Info" section—click here to edit your details. Once you've made yo...
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Support created an article,
How can I check the status of my profile verification on Lumi Marketplace?
You can easily track the status of your profile verification on your Lumi Marketplace dashboard. Here, you’ll see an indicator showing whether your profile is "Rejected," or "Verified." This status...
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Support created an article,
How can I change my phone number on Lumi Marketplace?
To update your phone number on Lumi Marketplace, go to the “Settings” section in your account and select “Change Mobile Number.” Follow the prompts to enter and verify your new number.
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Support created an article,
How do I log out of my Lumi Marketplace account?
To log out of your Lumi Marketplace account, navigate to the “Settings” section and select “Log Out.” This will securely end your session and return you to the login page.
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Support created an article,
What is the billing information required on Lumi Marketplace?
Billing information refers to the details that will appear on the invoice provided by Lumi Marketplace for your transactions. This typically includes your business name, billing address, and contac...
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Support created an article,
What is the difference between the Billing Address and the Business Address on Lumi Marketplace?
The Business Address is the physical location of your business, where customers or partners can visit or contact you in person. The Billing Address, on the other hand, is the address that will appe...