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What criteria are used to verify a profile on the Lumi Matrimony App?
Lumi Matrimony employs multiple rounds of verification to ensure the authenticity of profiles: OTP Verification: All phone numbers on Lumi are OTP verified during the onboarding process. Photo Ver...
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How do I create a complete profile?
Fill in your basic details on the onboarding screens, including your name, age, gender, marital status, mother tongue, religion, and caste. You'll then be prompted to upload between one to five ima...
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How do I get a verified badge?
The verified badge indicates that a profile has successfully completed Lumi's ID verification process. To obtain this badge, follow these steps:1. Navigate to the My Profile page and find the Verif...
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What will happen if my profile is not verified?
If your profile is not verified, you will be limited to sending and accepting requests from a maximum of 5 members on the Lumi Matrimony App. Once this limit is reached, further interactions will...
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Whom should I contact for assistance if I encounter issues during the verification process?
You can submit your issue as a customer ticket by emailing us at support@lumimatrimony.com, and our team will respond within 8–24 hours. For faster assistance, you can also navigate to Support in...
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Is email verification mandatory?
On the Lumi Matrimony App, email verification is not mandatory.
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How can I verify my email ID on the Lumi Matrimony App?
Here is a detailed guide to verifying your email address on the Lumi Matrimony App:1. Access your profile page on Lumi by selecting your profile picture.2. On your profile page, locate the "Email...
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Can I reactivate my deleted account on the Lumi Matrimony App?
Following your request to delete your profile on the Lumi Matrimony App, you will have a 14-day grace period during which you can recover your account if you change your mind. After this 14-day win...
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Is it possible to register a profile on Lumi Matrimony on behalf of a friend or family member?
Yes, Lumi Matrimony's registration process allows you to create an account for your friend or family member using their phone number. However, Lumi strongly encourages users to create and manage th...
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How to report a profile?
You can report profiles from the Lumi Matrimony App in the event of any misbehavior or suspicion. You can report a user by clicking on the three dots on the top right of the profile. Click on the '...